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Delete Your Account & Data

Last updated: 2026-05-31

This page explains how to delete your Punn account and your child's data, what deletion removes, and how to ask us to delete your data if you cannot do it inside the App. It applies to the Punn mobile application ("App") operated by Attention AI (Thailand).

Delete from inside the App

The fastest way to delete your account and your child's data is inside the App:

1. Open the App and go to Settings.
2. Tap Account.
3. Tap Delete account and confirm. You may be asked to sign in again to confirm the deletion.

What deletion removes

Account deletion removes:

• All Firestore documents owned by your account (baby profiles, all tracking data, chat messages, and family-share metadata).
• All Firebase Storage objects owned by your account (profile photos and family-feed photos).
• Your local on-device database.
• Your RevenueCat subscription record (subject to financial-record retention).
• Your Firebase Authentication user record.

What is not removed immediately

Account deletion does not immediately remove:

• Cloud Run server-side access logs for the chat backend (retained approximately 30 days, then automatically purged).
• Crashlytics non-fatal error payloads that may have been collected before deletion. We are tightening this retention in a future release.

Request deletion by email

If you cannot complete deletion in the App, or you no longer have access to your account, email admin@punnbaby.app with the subject line "Privacy Request". We will respond within 30 days.

For full details on the data we collect and how we protect it, see our Privacy Policy.